Understanding Your Business

Here to Protect, your brand Whilst understanding your business, and therefore managing your collections engagements. The Brighten way while driving credit profitability.

Structured Workflow

We practice analysing and applying in addition to continuously improving practices so as to optimize work flow all while boosting recovery rate and decreasing the recovery time which makes it all an optimized workflow system.

Reduce Operating Cost

Reduce costs through improved automation of decisions and the use of best practise collection techniques.

Transparency & Accountability

Our aim is remaining in high levels of compliance with consistent and appropriate interactions with customers to ensure we are transparent and accountable for actions within the lines of compliance.

Experienced; The Specialist

Experiences and thoroughly trained everyday to utilize the best possible practices in collection strategies and techniques.

COMPLETE HONESTY AND TRANSPARENCY

From Strategy To Delivery, We Are Here To Make Sure Every Dollar Is Recovered Successfully.

Our debt collection strategy is simple in addition to having a strong proven record of delivering the best possible outcome, while our goal remains; to provide our clients with the highest possible recovery. As Brighten's client, you will benefit from our decades in representing companies both on the large and small scale, both worldwide and nationwide, and from a variety of industries; few of which includes but isn't merely limited to the banking, commercial, transportation, education, telecommunications, utilities, healthcare, insurance and many more.

  • Structured services above and beyond expectation
  • Providing the best results
  • Competitive Fees
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OUR STRENGTH AND SUCCESS

What Makes Us Different From The Rest

We offer and deliver world class services in terms of the management of the credit lifecycle.

Our services are of excellent value as we only invest in experienced and trained people to further engage with our global list of clients. Our service-minded approach coupled with the proprietary techniques and technology are just among the few reasons we are one of the leading agencies in Malaysia.

Our success is mirrored by our team, as each person in recovery has 5 years of experience at the very least. We have extensive business and negotiation styles which is why we have successfully recovered hundreds of accounts for our esteemed clients in the array of industries we have procured throughout the years. In the same value, the knowledge as well as being people oriented has resulted in the higher success rates in the recoveries world. This as a result has enhanced our outstanding collection success.

DRIVING CREDIT PROFITABILITY

Only Pay For Results; If We Don’t Collect, You Don’t Pay.

A proven track record frames Brighten’s expertise. Our skilled professionals are trained to collect debt respectfully yet efficiently. With a debt collection agency like Brighten by your side, your business can expect excellent results.
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